Residents are. We will need to see evidence of your new address. I am an age-related bus pass holder and my current bus pass is due to expire soon. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Unable to drive for reasons of medical fitness. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. If you do not have your current pass, then please contact us. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. The pass is valid for the journey being undertaken, for example at the right time of day. Have you moved? If it has already expired, please call 0345 678 9088 to arrange a renewal. Travel passes and concessions - City of York Council Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Lee You must let us know if you have changed address over the last 2years and your bus pass is about to run out. My new bus pass has been refused by the driver. If you do not receive your new pass please contact our information line on 0345 600 0659. What should I do? Hampshire County Council Concessionary Travel Scheme - General Terms New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. When to renew your bus pass | Oxfordshire County Council Freedom Pass expiring: How and when to renew London travel permits. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Disabled person's bus pass There's no central provider of the disabled person's bus pass. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. No, concessionary bus passes are not accepted on the night Buses. Find out more about an igo card. We send out renewed passes by the end of March. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. http://www.nowcard.org/nowcardfaq.asp#FAQ23. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. All content 2023 Southend-on-Sea City Council. I currently have a disability-related bus pass with companion entitlement. Auto-renewal for an older person's bus pass. The cookies is used to store the user consent for the cookies in the category "Necessary". Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you have not received your renewal form, please contact our information line on 0345 600 0659. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be How long does it take to renew an older persons pass? Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Please ensure that you keep us informed of any changes to your name or address. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Find out which bus company you wish to comment about on our bus operator contacts page. Click or tap the rating which best represents your experience. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. NoWcard: Renew We only need this if you want us to contact you and we won't keep it once we've replied. The list of these services is on the GCC web site, under Transport. Analytical cookies are used to understand how visitors interact with the website. How much longer should the Sun remain in its stable phase? Concessionary bus pass and travel vouchers - Borough of Swindon Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. new pass.. Concessionary bus pass questions answered - Wiltshire Council These pages are for East Sussex bus pass holders. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Renewing your bus pass or reporting it as lost or stolen You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. The passes will be sent out automatically but people should call the bus renewal hotline . pensioners. Readers ask: Where To Renew Bus Passes West Midlands? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Customers will receive their new pass to the registered address at least1 week before their current pass expires. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You will need to apply to this authority for a new pass. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Age-related travel pass - Norfolk County Council This cookie is set by GDPR Cookie Consent plugin. Where can I get a bus pass for an older person? You will need to pay 10 to replace this pass. Alternatively you are able to renew your vouchers online. No. 2 Are senior bus passes renewed automatically? Older person's bus pass | Leicestershire County Council We will post your renewed bus pass 18days before the old one expires. 3 Post office. However, you may not be allowed to use your bus pass on night buses i.e. For those people needing to apply for their renewal this too can now be done byApplying online. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. This cookie is set by GDPR Cookie Consent plugin. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. It costs 10 for a new card. Please still, Older Persons bus passes will normally be automatically renewed. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Age-related pass or vouchers. If you have any questions, please contact Essex County Council by calling0345 743 0430. You should have received all the information you need by now. But opting out of some of these cookies may affect your browsing experience. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. How to renew your bus pass | Shropshire Council Disabled person's bus pass . Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. I have moved out of Gloucestershire. Frequently asked questions about concessionary bus passes Typically, we will automatically renew passes for people with visual impairments and hearing impairments. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Changes To Renewal Of Concessionary Bus Passes. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Can I use my OAP bus pass on trains? You can apply for a disabled persons bus pass if you are a Medway resident. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Passes that were automatically renewed should be received by 1st March 2023. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. If you dont provide us with evidence, your new pass will be delayed. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. You can find your renewal code located in the box towards the bottom of your renewal letter. The cookie is used to store the user consent for the cookies in the category "Other. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. What time can I use my bus pass outside of Gloucestershire? Older person's bus pass renewal. The cookie is used to store the user consent for the cookies in the category "Analytics". who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Our free email alerts will help keep you up to date with the things that matter to you. What type of medicine do you put on a burn? Changes to personal details Login Or Register | Lancashire County Council Bus Pass Completed renewal forms will be processed and new vouchers issued approx. thurrock.gov.uk uses cookies to make the site simpler. What do I do about my concessionary bus pass? Bus pass renewals - Travel Devon Disability-related passes can be valid for 1 - 5 years. Essex County Council is not responsible for this. You can start using your new pass immediately, just like you would with a new debit or credit card. Lancashire: How do I renew my bus pass in Northumberland? Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. Welcome to the Highways Service Information Centre. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. *A. For further information contact: The National Rail enquiries telephone number is 08457 484950. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Continuing eligibility for a pass issued due to a . If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. GCC understand there was a discount being offered for some local train travel. I have moved into Gloucestershire. We also use third-party cookies that help us analyze and understand how you use this website. The expiry date will normally be five years from your birthday. How to renew your London Freedom Pass - The Independent When can I use my concessionary bus pass in Gloucestershire? Major investment in boroughs schools continues! Youll need to provide proof of identity. You may need to provide proof of your new address. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. The cards offer older and disabled people free travel in the capital Older or disabled persons bus pass | Essex County Council Update or cancel a card. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. We use some essential cookies to make this service work. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. The new pass is free. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. For further information see. Other Scottish passes arent accepted on the trams. Daily fare: $2.00. Forgotten your Username? Please provide them with as much detail as possible about the journey you wished to make. What happened to the baby in Joy Luck Club? We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. No, your bus pass cannot be used on National Express services. Open all. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you move address, update the details on your bus pass at least three weeks before the renewal date. You'll need your current pass in order to renew. Flexible support fund - available at . Do not include common words or names. Your older person's bus pass is valid for four years. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. You can renew your bus pass up to 8 weeks before it expires. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This can be your email address or set to something memorable for you. I have not had an automatic renewal what do I do? This will be. Renew your older or disabled person's bus pass However, you may visit "Cookie Settings" to provide a controlled consent. Apply for a new age-related pass. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. For further information see www.gloucestershire.gov.uk/fairprocessing. Renewing a disabled persons bus pass | East Sussex County Council Login to renew or manage your Bus Pass and to keep your details up to date. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Over 60 travel concessions & bus pass | Age UK If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If your pass has already expired you can still renew your bus pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. Call us on 0345 200 0388 for an application form or for assistance completing one. English bus passes are not accepted in Scotland and vice versa. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Your new pass will be not sent until a week before your old. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Older Person's bus passes will be renewed soon. These are mostly people who have held a bus pass since at least 2008 and will now be . Apply for or renew your bus pass. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Newsroom - New bus pass to be renewed automatically It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address.