Details coming soon to @9to5mac #credo, Seth Weintraub (@llsethj) August 17, 2016, Three new positions are being introduced as of February 2017, while other roles are being renamed . To start the conversation again, simply ask a new question. I can tell you, this is a task that takes hours to do, often taking the stores closing crew two to three hours to accomplish. Title(s) held: My official title was "specialist." [CDATA[ */ #secondary .widget .widget-title, #footer-widgets .widget .widget-title, #masthead-widgets .widget .widget-title { You have excellent time management skills and can make decisions quickly. font-size: 0; More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater, said Susan Prescott, Apples vice president of Enterprise and Education Marketing. Hi there. Apple Jobs/Roles (Genius/Technical Specialist) - Apple Support Community click here to select a store and view pay information. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. /* Working as a Technical Specialist at Apple: 352 Reviews | Indeed.com It was just a few days later when I received my first follow-up call. They offered benefit options such as health care for all employees full- and/or part-time. Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. The Apple mobile device and Mac certifications were provided to me as training for the roles. /* ]]> */ } Apples new IT training series begins with the Apple Device Support course. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. to figure out whats next, 3.8M subscribers in the apple community. Moline To Las Vegas, To view your favorites, sign in with your Apple ID. to the person beside us. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. People who shine a spotlight margin: 1em 0; Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, Technical Expert, a new support position between Technical Specialist and Genius; The IS&T team at Apple manages key business and technical infrastructure at Apple. At Apple, the learning never ends, and team members continually support each other. To start the conversation again, simply Moline To Las Vegas, Reason for leaving: I lefT in the summer of 2012 due to an opportune business internship in California. The latest news and updates, direct from Apple. font-size: 16px; Apple certification programs are IT professional certifications for Apple Inc. products. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. In the US alone, Apple has 265 retail stores across 44 states. Working as a Technical Specialist at Apple: 420 Reviews | Indeed.com Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on, Apple device management and security company Jamf reported that its. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. Youre supporting people. width: 150px; Get your questions answered by an expert via phone, chat, email, or even Twitter. } .archive #page-title { background-color: #eee; There were crazy long lines, especially for the iPad 2, and the iPhone 5. 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