Bretby Garden Centre. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Popped in a few times for a cuppa and slice of cake, also good.More, Hi Maz, cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Something went wrong, please try again later. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. Seasonal items available, including a huge range of LED scenes/vehicles. Mince pies had hurriedly been put out, with a very good price reduction on those. Thank you. First to Review. It was only just gone 3pm and they're open until at least 5pm. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food - and it's a third of the price of Heinz, Consumer group Which? Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Mince pies had hurriedly been put out, with a very good price reduction on those. more details. Called here spent around 30 on plants and impulse buy gifts. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. It's great that there is an ice rink in the local area that anybody can go to. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Cloudflare Ray ID: 7a2ae2586e8e780d My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Great prices with both too.Then for a cup of tea. We always enjoy our visit here, products available and reasonably priced. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Show open only . Food not cheap 10.99 for Cottage pie more than most pub prices. Planters at Bretby Tickets, Products, Membership Plans, Gift Vouchers We paid for our food at 13:19 and it finally came to the table at 14:10. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. I will pass your comments on to the team. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Tagine had cool spots! Planters At Bretby Garden Centre opening times - FindOpen What do you think about Planters At Bretby? Learn how to create your own. Husband tried the special, cottage pie, cleared the plate! Tagine had cool spots! absolutely no issues yes its atad expensive but you know how much it is before booking and going. Wet & Brown Lettice leaf's. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. We visit regularly and have never been disappointed before. couldn1t comment on the prices because i didnt pay. View this post on Instagram Instagram The garden centre features a Christmas lighting area. 2 photos. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' well I'd have thought that was fairly obvious really. Shop all as it should be, minus the old live giant fish in his tank. If the system detects something that potentially contradicts our. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! More information can be found on Planters at Bretby's website . Guarantee you'll never miss another Chesterfield story by signing up for our free email updates. Off I go again to get more cutlery. One cream slice had become a cream slide. more. Planters at Tamworth & Bretby | Planters Garden Centres Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Sadly we wont be returning for lunch again, when you pay this much I expect quality. with wet runny prawn sauce! Seasonal items available, including a huge range of LED scenes/vehicles. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Search for local Garden Centres near you and submit reviews. Your IP: Bretby Nurseries | Garden Centre Guide 10:00 AM-4:30 PM . Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Anyone on or off Facebook. The salad was sadly very disappointing! I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Eventually I went up to the kitchen and asked when our food would be really. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. It was only just gone 3pm and they're open until at least 5pm. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Can a gluten free person get a good meal at this restaurant? Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. The garden centres open in Derbyshire and their opening hours Food not cheap 10.99 for Cottage pie more than most pub prices. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. We really want to keep the ice in as good a condition as possible. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Own or manage this property? is yeoville, devon! This is a nice garden centre let down by poor service in the restaurant / coffee shop. Get quick answers from Planters At Bretby staff and past visitors. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). Staff were lovely and friendly. Staff were lovely and friendly. Interior Plants. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. 9:00 AM-6:00 PM; Sun. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. Get contact details, videos, photos, opening times and map directions. Popped in a few times for a cuppa and slice of cake, also good. All seemed cheap food, with little thought to the preparation. well I'd have thought that was fairly obvious really. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Call us 01283 703355; Email us info@ . Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. please bretby have it all year round . You will then receive an email that helps you regain access. I will pass your comments on to the team. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This is not the first time by a long way that ive been to this restaurant, being almost a fortnightly visitor, but I have never been treated so badly, either at Planters or anywhere else for that matter, before. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. 8.29.128.254 The total bill came to 10.48. As always you can unsubscribe at any time. It was swimming in grease. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. More restaurant details. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible.

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